Privacy Policy

1. Who We Are

Fast Home Cash ("we," "us," or "our") operates the website fairhomecash.com. We are a cash home buying company that purchases residential properties directly from homeowners. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or submit a cash offer request.

2. Information We Collect

Information you provide

• Contact information: Full name, phone number, email address
• Property information: Property address, condition, type, ownership status, timeline to sell
• Communications: Any additional comments you include with your offer request

Information collected automatically

• Device and browser data: IP address, browser type, operating system, screen resolution
• Usage data: Pages visited, time on site, referring URL, click patterns
• Advertising data: UTM parameters, ad click identifiers, conversion events

3. How We Use Your Information

• To evaluate your property and prepare a cash offer
• To contact you about your offer request via phone, text, or email
• To improve our website and services
• To measure the effectiveness of our advertising campaigns
• To comply with legal obligations

4. Cookies and Tracking Technologies

We use the following tracking technologies:

• Meta Pixel (Facebook): Tracks page views and form submissions to measure ad performance and build advertising audiences. Subject to Meta's Privacy Policy.
• Google Analytics / Google Ads: Tracks website usage and conversion events. Subject to Google's Privacy Policy.

You can opt out of interest-based advertising at optout.aboutads.info or by adjusting your browser's cookie settings.

5. TCPA Consent and Communications

By submitting the cash offer request form and checking the consent box, you agree to receive calls, text messages (including by autodialer and prerecorded messages), and emails from Fast Home Cash regarding your property and our services. Consent is not a condition of receiving a cash offer. You may opt out at any time by replying STOP to any text message or emailing hello@fairhomecash.com.

6. How We Share Your Information

We do not sell your personal information to data brokers or unrelated third parties. We may share your information with:

• Service providers: Companies that help us operate our website, process form submissions, and send communications (e.g., hosting, email, SMS providers)
• Advertising platforms: Meta and Google receive conversion data (e.g., that a form was submitted) to optimize our ad campaigns. They do not receive your name, phone number, or property address through pixel tracking.
• Legal requirements: If required by law, subpoena, or legal process

7. Data Security

We use commercially reasonable measures to protect your personal information, including encrypted connections (HTTPS) and secure form submission. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, typically no longer than 3 years from your last interaction with us, unless a longer retention period is required by law.

9. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Opt out of the sale or sharing of your personal information (see our CCPA Notice)

To exercise any of these rights, contact us at hello@fairhomecash.com. We will respond within 30 days.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us at:

Fast Home Cash
Email: hello@fairhomecash.com