Ten things you are entitled to when you sell a house to us — written down before you ever sign anything, so you can hold us to every one of them.
Most of what goes wrong between a homeowner and a cash buyer goes wrong because nothing was written down. The offer was verbal. The repair estimate was a shrug. The closing date moved. The price got cut the week before closing, after the moving truck was booked. None of that survives contact with paper.
So here is our paper. These are not marketing promises; they are the working rules of every deal we do, stated as your rights — because that is what they are. Print this page. Bring it to the walkthrough. If we ever fall short of a line on it, read that line back to us and we will fix it or you can walk, no charge, no argument.
The ten rightsYou get your number in writing within about 24 hours of the walkthrough, and it comes with its work shown: the comparable sales we used, the repair scope we priced, and every cost we subtracted. Not a figure over the phone. Not a range. A signed document you can keep, whether or not you ever call us again. The full method is public at How We Make Offers.
The comparable sales in your offer are real addresses you can look up. The repair scope is itemized line by line, and you keep a copy. If you think a number is wrong — the fixed-up value, a repair line, anything — you can challenge it with your own contractor bid or your own comps, and we rerun the math with you. The inputs are facts, and facts can be checked.
Requesting an offer costs nothing and commits you to nothing. Take the written offer to your attorney, shop it against other options, or ignore it entirely — until you sign a purchase contract, you can walk away at any moment, for any reason, no charge and no argument. And before you ever sign, right #7 is in force: your own attorney reads the contract first, including its cancellation terms, so you know exactly what binds you and how before anything does.
No fees. No agent commission. No closing costs — we pay those. No repair credits, no cleaning bill, no "processing" charge, no fee invented on the back page of a contract. The offer you accept is the amount you receive, minus only what the title company pays off on your behalf (your mortgage balance, back taxes, liens) — and every one of those payoffs appears on your settlement statement.
The re-trade — cutting the price days before closing, after you are emotionally and logistically committed — is the ugliest move in this business, and it has a permanent ban here. Our offer changes only if you and we agree in writing that a material fact changed (say, a foundation problem neither of us could see). It never changes just because you are now in too deep to say no. Part 4 of our offer math page shows the three questions that expose buyers who do this.
Seven days out if the deadline is real, sixty or more if you need time to sort a lifetime out of a house. The date is yours to pick and yours to move — needing three more weeks to pack is a scheduling note, not a renegotiation. We close around your life, not the other way around.
Illinois closings customarily run through attorneys, and we treat that as your protection, not a formality. You have the right to have your own independent Illinois attorney review the contract and the closing documents before you sign — and we will wait while they do. Any buyer who discourages you from showing a contract to a lawyer is telling you what is in the contract.
Your information is used to get you a cash offer, handled exactly as our Privacy Policy describes — read it before you submit anything; it says what it does in the first paragraph. And your do-not-sell-or-share request is honored without hoops: one click, no argument.
Our offers do not "expire at midnight." You will not get a script designed to make you sign at the kitchen table. And when you tell us to stop, we stop — and a STOP reply to any text cuts off that sender. Take the offer to your attorney, compare it against an agent's net sheet, collect competing offers. A number that only works under pressure was never a fair number.
Ask us anything about your deal — who is buying, what happens to a lien, why a repair line costs what it costs — and you get a direct answer from a person, not a runaround. Call (773) 997-4600 or write hello@fairhomecash.com. If we do not know, we say so and find out.
The ten rights above collapse into three commitments — the same guarantee we print on How We Make Offers, in force on every offer we make:
If the property is a fit, any written offer typically arrives within 24 hours of the walkthrough with its work shown: the comparable sales used, the repair scope priced, and every cost subtracted — on paper, signed by the buyer, yours to keep either way.
The written offer stands after your inspection. It changes only if you and we agree in writing that a material fact changed — never because you are already committed.
Until you sign a purchase contract, nothing binds you: no fee, no obligation, no argument. Take the offer to your attorney, shop it against other options, or ignore it entirely.
Anyone with a bandit sign and a burner phone can promise a fast, fair cash sale. The sellers who get hurt in this business are almost never hurt by the price itself — they are hurt by what was never put in writing: the estimate that changed, the date that slipped, the fee that appeared, the pressure that worked. Every right above targets one of those specific failures.
We publish this for the same reason we publish our offer math: a standard you can print is a standard you can enforce. Hold every buyer you talk to against this list — including us. If someone else meets it with a better number, take their offer. That is not a bluff; a market where sellers demand these rights is the market we want to work in.
These rights apply to every seller we work with, on every offer we make, without exception and without expiration. They are not contingent on the size of the deal, the condition of the house, or how the conversation is going.
Written offer in about 24 hours, math attached, every right above in force. No fees, no obligation.
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